Support is very critical to our business and here is why:

  • Without high-quality support, we can not hope to get repeat business.
  • By interacting with our clients, we better understand how to make our IP more user-friendly
  • We think about support when we are designing our products. This helps make the support task more efficient.
  • Support is as crucial during post-sale as it is during pre-sale.
  • It is important to have a detailed discussion with our client about support before we start to work together.

You can reach us by:

Phone +1.408.245.7390 or

You can also get a single-sheet Data Brief here. If you need detailed information about our products, you can fill out the Information Request Form.